Training Documents

Call Center Basics & Call Etiquette
Link to Training Document -> FP - Call Center Basics
Thu, 6 Oct, 2022 at 4:56 PM
Introduction to Komaza
Link to Training Document ->  FP - Introduction to Komaza
Mon, 12 Sep, 2022 at 1:00 PM
Guide to Using FreshCaller
Link to Training Document -> FP - Guide to Using FreshCaller 
Thu, 6 Oct, 2022 at 4:58 PM
Important Komaza Abbreviations
Issue Description: Glossary of Terms and Abbreviations. Age Class / Vintage - This is also referred to as “vintage” in Komaza and is the age of the st...
Wed, 15 Mar, 2023 at 11:49 AM