Komaza Forestry Ltd

Contract Information Issues 6

• Farmer Dead - New Owner Does Not Want to Keep Komaza Trees
• Farmer Dead - New Owner Wants to Keep Komaza Trees
• Sale of Land with Komaza Trees - New Owner Does Not Want to Keep Komaza Trees
• Sale of Land with Komaza Trees - New Owner Wants to Keep Komaza Trees
• Land Inheritance - New Owner Does Not Want to Keep Komaza Trees

View all 6

Forestry Management Issues 5

• Pests & Diseases
• Dry or Dead or Burnt Trees
• Partial or Total Tree Mortality
• Pruning Request
• Tree or Seedlings Damage

Farmer Enquiries & Requests 3

• Disputed Payments
• Change of Farmer Details
• Delayed Payments

Komaza-Farmer Partnership FAQs 1

• Komaza-Farmer Partnership FAQs

Day to Day Tasks 6

• Inbound Call Opening Script
• Inbound Call Closing Script
• Outbound Call Opening Script
• Outbound Call Closing Script
• Call Holding Script

View all 6

Training Documents 4

• Call Center Basics & Call Etiquette
• Introduction to Komaza
• Guide to Using FreshCaller
• Important Komaza Abbreviations

Help Articles 3

• Incident Groups Descriptions
• Incident Cases FAQs
• How to raise an Incident Ticket